A fix has been implemented and we are monitoring the results.
Posted Oct 29, 2025 - 19:02 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 29, 2025 - 17:50 UTC
Identified
Starting at approximately 16:00 UTC, we experienced availability issues on our website (tresorit.com) and content preview service. Our cloud provider is working on the mitigation.
Posted Oct 29, 2025 - 16:00 UTC
This incident affected: Web client, Link-based sharing, and Website & payments.