Tresorit is experiencing app freezes

Incident Report for Tresorit

Resolved

The incident has been resolved. All apps are operational.

Posted Sep 05, 2022 - 15:20 UTC

Update

The tests do not seem to display any issue.

Posted Sep 05, 2022 - 15:20 UTC

Monitoring

We have identified the underlying issue and are monitoring the results.

Posted Sep 05, 2022 - 15:09 UTC

Investigating

We are currently investigating this issue and identifying the source of the app freezes.

Posted Sep 05, 2022 - 14:51 UTC

This incident affected: Desktop applications.