Payment system is unavailable

Incident Report for Tresorit

Resolved

This incident has been resolved.
Posted Apr 17, 2023 - 16:28 UTC

Monitoring

The affected component is recovering and we are monitoring its performance.
Posted Apr 17, 2023 - 15:58 UTC

Identified

Service degradation in third party component has been identified.
The following operations are affected: Purchasing/modifying subscriptions, changing your billing details, downloading invoices.
Posted Apr 17, 2023 - 15:32 UTC
This incident affected: Website & payments.