Connectivity issues for clients

Incident Report for Tresorit

Resolved

The incident has been resolved
Posted Oct 12, 2020 - 10:24 UTC

Monitoring

A fix has been implemented and we are currently monitoring the results.
Posted Oct 12, 2020 - 08:46 UTC

Update

UPDATE: We are still investigating the underlying reason and we are experiencing connectivity issues on our web interface (including Admin Center, Account portal). Thank you for your patience.
Posted Oct 12, 2020 - 08:25 UTC

Investigating

Some customers might notice connectivity issues. We are investigating the underlying reason and keep you posted as we resolve the issue.
Posted Oct 12, 2020 - 07:32 UTC